Since April 2020 City Living Malta is operated by Hey Bob Ltd.
Covid
To operate safely at City Living Concierge, we have implemented precise measures.
The health and well-being of our customers and employees will always be our priority.
This is why we have updated our protocols to protect you and our staff. Not only are we providing our staff with personal protective equipment (PPE) such as masks and gloves, but our cleaners will also:
- Follow social distancing guidelines
- Wash their hands upon entering and frequently
- Wear gloves while working and change gloves prior to each clean
- Wear a mask or face covering while traveling and on-site
- If exposed to COVID-19, will not clean until cleared by a medical professional
We likewise ask that you take steps in order to keep our staff safe.
Prior to our staff visiting your space, please determine whether in the past 14 days, you or your household members have:
- Experienced COVID-19 symptoms
- Tested positive for COVID-19
- Had close contact with confirmed or suspected COVID-19 cases
Please Note
If any of the above apply to you, please do not schedule a clean and resume our services once you can answer “no” to all three. We will waive your cancellation fee if you cancel due to illness.
If there are other measures you would like us to take, let us know and we’ll try our best to accommodate you. For example, if you would like our cleaners to use a particular cleaning solution, just let us know and leave it in plain sight for them.
We care about everyone’s health. We appreciate you doing the same.
